FAQ
1.Which payment methods do you accept?
We
currently accept Paypal as our prefered online wow gold payment method for small to
mediumpurchases. Having your Paypal account verified and ensuring your
delivery/contactinformation is up to date will speed up the verification and
delivery of your order.
2.How do I sell game currency to gameisok?
To
sell game currency, please contact our Live Help, e-mail us at
vendor@gameisok.com or contact our Buying Agent on MSN Messenger
(vendor@gameisok.com). We shall discuss a price with you and ask you to deliver
your currency to our characters ingame. Upon receiving your currency, we shall
make payment to you via Paypal.
3.Are there discounts for larger orders?
TAYes,
we offer bulk discounts on a case by case basis.wow gold Please contact us via Live Help
or e-mail sales@gameisok.com to discuss a bulk discount.
4.Which servers do you supply on my game?
We
offer supplies of game currency on all the games listed to your left, on all
servers available. To see a list of available servers and the services offered,
please select your game on the left of your screen.
5.How is my information protected from
hackers/fraudsters?
By becoming a gameisok customer, you are dealing
with a reputable company with a long history of satisfied customers. However,
successful companies such as ours are often targetted by hackers and phishers in
order to steal your account, personal and/or payment information. We ask that
you take certain precautions to protect yourself from fraud:
1) When
purchasing through gameisok, you should only ever send payment to
mailto:press@gameisok.com - if you are asked to send payment to any other
address, this is not us!Ensure that, when you think you are purchasing on the
gameisok web site, that the URL in your address bar reads
“www.gameisok.com”.
2) You can ensure you are dealing with gameisok staff
ingame by e-mailing us or otherwise contacting us with a security phrase. Our
staff will repeat this to you ingame to verify you are dealing with
gameisok.
3) If you need to verify the validity of a gameisok staff member,
please contact our Live Helpand they will confirm their validity for you.
6.How do I get a quote for selling items or accounts to
gameisok?
For further information on selling items and accounts to
gameisok please contact us via ourLive Help or e-mail vendor@gameisok.com.
7.How will I be paid for goods that I sell to
gameisok?
Payment for currency,
8.Why do you sometimes need to call me when I've made an
order?
1) There may have been an error on your order, a mis-spelt
character name or complications with payment.If you have been unavailable to
receive your order, we may call you to ask you to collectyour order ingame, if
remote delivery is not available.
2) For largers orders, we must confirm
your identity and legitimate possesion of the card orPaypal account you are
using to pay. This serves to decrease fraud and deter scammers,something which
benefits all our customers and MMORPG players.
3) If you are worried about an
order or have not managed to resolve an issue via e-mail,we may call you to
assure you and help resolve any problems you are having
9.What time are you likely to call me regarding an
order?
We are aware of vast time differences between certain
countries, and so we will strive to call you 30 minutes to 1 hour after your
order is made to ensure you are available and that we don’t wake you up! items
and accounts sold to gameisok will be made via Paypal.
10.How can I communicate with gameisok after my payment has
been made?
You can opt to contact us via Live Help, e-mail or
telephone (contact details can be found in the Contact Us section). Please quote
your order number to ensure your enquiry is dealt
with swiftly.
11.Why do your prices change so frequently?
We
raise and decrease our prices in accordance with market supply and demand. When
supply is short and demand is high, prices will increase. When supply is
plentiful but there is little demand, prices will decrease. This is the reason
for changing prices and also why currency prices may vary from server to server
on one game. For larger orders, we prefer payment via Western Union.
12.Will my account get banned if I buy from
gameisok?
Quite simply - no. We have never been informed of any
account bannings of gameisok customers due to their dealings with gameisok. We
are a reputable company that does not engage in cheating, exploiting or
phishing. Dealing with other companies who obtain currencies and virtual
commodities through these illegitimate means may result in your account being
banned, but we can assure you awe are not one of those. We are proud of our
company’s reputation and we will continue offering a safe, quality service to
our customers, whilst combatting scammers and fraudsters in MMORPGs.